If credits stop you, let your admins know
If someone other than an Owner or billing manager is stopped by the credit limit or balance, a notice appears on the screen. From that notice, you can describe the work that stopped, in up to 500 characters, and send it to the Owners and billing managers. What you send appears on the Billing tab in the admin console.What admins should check
- On the AI tab, check this billing period’s usage, the limit, and the remaining credits
- If AI stopped because of the limit, raise it in Limit and alert settings (buying more credits alone doesn’t raise the limit)
- If there are no credits left, buy more on the Billing tab