> ## Documentation Index
> Fetch the complete documentation index at: https://help.zarms.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage the member list and directory

> How to read the Member screen, fix names and email addresses, suspend access for people who no longer use ZARMS, and remove people from the directory.

Open **Member** in the left nav to see the list of people in your team (the directory). Besides people who sign in and use ZARMS, the directory also lists people with a pending invitation and people who are listed by name only and never sign in.

Guests can't use this screen.

## Read the list

The list shows each person's name (and email address), role, status, groups, and when they last used ZARMS. There are four statuses:

| Status | Meaning |
| - | - |
| Active | Signed in with a Google account and joined the team |
| Invited | Invited, and ZARMS is waiting for them to sign in |
| Directory only | Listed by name only. They don't sign in to ZARMS |
| Archived | Their access is suspended. Records of their assignments and comments remain |

* Use the search box at the top to search by name or email address.
* Filter with the **Status**, **Role**, **Group**, and **Skill** chips. Archived people appear only when you choose **Archived** under Status.
* Click a column header to sort.
* Use **Columns** to add columns such as job title, the number of cards they're assigned to, the number of cards where it's their turn, and the number of overdue cards. Your column settings are saved on this device.

## Member details

Click a name to open the details. On the left are **Profile** and **Access**. In the middle are the person's Google Doc, folder, groups, and skills. On the right are comments addressed to them. Click **View this member's cards** to see a list of the cards they're assigned to.

| Item | Who can change it |
| - | - |
| Name, email address | Owners and Managers (only for people who haven't signed in) |
| Role, boards they can open, billing manager | Owners and Managers (only Owners can set billing manager) |
| Groups, skills | Everyone except Guests |

For people who have signed in, the name and email address come from their Google account, so you can't change them in ZARMS.

After you make changes, click **Save changes**. For changes to roles or access, a "Change access?" dialog shows what will change before you save. When you save, a record of the change is left as a comment on that person.

## Suspend access

When someone leaves the company or moves to another team and no longer uses ZARMS, suspend their access. They can no longer sign in to the team, but their name stays on the cards they were assigned to and on their comments.

Who can do this: Owners and Managers

**1. Open the member's details**

In the list, click the name of the person whose access you want to suspend.

**2. Choose Suspend access**

Click **…** (**More actions**) in the top right of the details, and choose **Suspend access**.
Nothing changes yet at this point.

**3. Save**

Click **Save changes**, then click **Save changes** again on the confirmation screen.

The person's status changes to **Archived**, and they no longer count toward your plan's member limit. To let them use ZARMS again, choose **Restore access** from the same menu and save. If restoring access would go over your plan's member limit, you can't restore it.

You can't suspend your own access or the access of the last owner.

> [!NOTE]
>
> You can't leave a team on your own. If you want to leave, ask an Owner or a Manager to suspend
> your access.

## Remove from the directory

You can remove people who have never signed in (Directory only or Invited) from the directory. Click **…** in the details and choose **Remove from directory**. This can't be undone.

You can't remove people who have signed in before. Suspend their access instead.

## Google Drive folders for the directory

The document and folder in the middle of the details are created in Google Drive for each person. They're stored inside the team's `ZARMS メンバー` (ZARMS members) folder. To change where they're stored, see [Google Drive folders and permissions](https://help.zarms.cloud/en/admin/google-drive.md).

## If something goes wrong

| Message | Cause and what to do |
| - | - |
| "You don't have permission to create members" | Adding people to the directory is limited to admins. Ask an admin to do it |
| "This would leave the team with no owner. Make someone else an owner first." | Make someone else an owner first, then make the change |
| "Demoting yourself would lock you out of admin. Ask another manager." | Ask another admin to change your role |
| You can't change the role of someone who's invited | You can change it after they join. If it's urgent, revoke the invitation and invite them again |


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