> ## Documentation Index
> Fetch the complete documentation index at: https://help.zarms.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification emails you may receive

> A list of the notification emails ZARMS sends. When each comment, assignment, weekly, deadline, credit, payment, and trial email arrives, who gets it, and its subject.

All notification emails come from `notify@app.zarms.cloud`. They're sent to the email address of the Google account you use to sign in to ZARMS. Each email is in Japanese or English, depending on that Google account's language setting.

People in the directory who haven't signed in to ZARMS yet don't get notification emails.

## Work emails (adjustable in notification settings)

### Comments

**Subject**: \[ZARMS] New comment on (card name)

Sent right away when someone comments on a card where you're the Processor, Reviewer, or Receiver, and when you're chosen as a recipient of a comment. The email includes the start of the comment and a button to open the card.

Every comment on a card also goes to the card's followers. Comments on boards and members go only to the people chosen as recipients.

### Assignment

**Subject**: \[ZARMS] You were assigned to "(card name)"

Sent when someone else makes you the Processor, Reviewer, or Receiver. If the assignees change several times in a short period, the changes are combined into one email. If you've been removed from the card before it's sent, it isn't sent.

### Start of week

**Subject**: \[ZARMS] This week’s cards and unread comments

Sent once a week on the day and time you choose (Monday 8:00 by default). It gathers the cards you're assigned to that have a start date or due date that week, plus your unread comments.

### End of week

**Subject**: \[ZARMS] A look at this week’s cards

Sent once a week on the day and time you choose (Friday 8:00 by default). It gathers that week's assigned cards that aren't finished yet, assigned cards that are overdue, and unread comments.

Weekly emails aren't sent in a week with nothing to include.

### Deadline digest

**Subject**: \[ZARMS] N cards have an upcoming deadline

Sent once a day, within one hour of the time you choose (9:00 by default). It covers cards in Not started, In progress, or In review where it's your turn. (In ZARMS, the person who needs to act next on a card *has the ball* — it's their turn.) Cards past their deadline are listed under **Overdue**, and cards with a deadline within the range you chose (24 hours by default) are listed under **Upcoming**.

Which deadline is checked depends on the status. For Not started cards, it's the start date. For In progress and In review cards, it's the due date. (If that date isn't set, the other one is used.)

The same card with the same deadline is included only once. If the deadline changes, it's included again. Archived and cancelled cards aren't included.

## Billing and credit emails

The following emails relate to managing the team, so you can't turn them off in personal notification settings.

| Email | When it's sent | Sent to |
| - | - | - |
| Credit usage notice | When usage reaches 80% and 100% of the monthly credit limit | Owners, Managers, and the billing and credit alerts email |
| Payment failed | When a plan payment couldn't be made (one email per invoice) | Owners, the billing manager, and the billing and credit alerts email |
| Trial reminders | Once a week during the trial, and 1 day before it ends | Owners and the billing manager |
| Google Drive permission failure | When adding or removing permissions keeps failing after repeated tries | Owners and Managers |

The **Billing and credit alerts email** is a field where you can register an address such as a shared accounting mailbox. It's on the **Team settings** tab of the [admin console](https://help.zarms.cloud/en/admin/admin-console.md). Emails sent to this address are in Japanese.

## Other emails

* **Important notices from ZARMS**: Emails about important changes to the service, such as changes to pricing, plans, or the Terms of Service. The subject is "\[ZARMS] (announcement title)". They go to Owners, Managers, and billing managers, even if marketing emails are turned off. We also list them in the [release notes](https://help.zarms.cloud/en/updates/release-notes.md).
* **Referral notices**: Sent in a month when a team you referred to ZARMS moves to a paid plan. You can turn these off in notification settings.
* **Announcement emails**: Announcements about new features and events. They come from `zarms.cloud`, and only to people who chose to receive them. For how to stop them, see [Choose which notifications you get](https://help.zarms.cloud/en/notifications/settings.md#announcement-emails).

Notification emails don't contain ads or promotions.

## Sorting your email

Use Gmail filters to add a label for each subject so you can tell notifications apart. The list of subjects and the steps are in [Sort with Gmail labels](https://help.zarms.cloud/en/notifications/gmail-labels.md).


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