> ## Documentation Index
> Fetch the complete documentation index at: https://help.zarms.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Status and the ball: whose turn it is

> The six statuses of a card, and how each status decides who acts next (who has the ball). How to move a card forward, and what happens when a role is empty.

A ZARMS card has six statuses, and each status decides who acts next. In ZARMS, the person who needs to act next on a card *has the ball*: it's their turn. When you move a card to the next status, the ball passes to the next person.

Cards where you have the ball show up on your My board. Cards that aren't Done also appear on Home. Keep clearing the cards where it's your turn and passing them on, and work keeps flowing.

![Diagram showing that the Creator has the ball in Draft, the Processor in Not started and In progress, the Reviewer in In review, and the Receiver in Done](https://mintcdn.com/xgeneinc/N4TaKb3b86sRVhrq/images/ball-flow-en.svg?fit=max\&auto=format\&n=N4TaKb3b86sRVhrq\&q=85\&s=398496ed20070828379fb95808217afd)

## Statuses and who has the ball

| Status | Meaning | Who has the ball | What that person does |
| - | - | - | - |
| Draft | Still being written. Not sent out as a request yet | Creator | Finish the details and set it to **Not started** |
| Not started | The request is out, but no one has started yet | Processor | Set it to **In progress** by the start date |
| In progress | The work is being done | Processor | Set it to **In review** when the work is finished |
| In review | The result is being checked | Reviewer | Set it to **Done** by the due date (or back to **In progress** if it needs changes) |
| Done | The work is finished | Receiver | Take the result, then archive the card |
| Cancelled | Decided not to do it | No one | — |

In the card details, each assignee role has a colored dot on its left. The color matches the status in which that role has the ball. The icon of the person who has the ball right now gets a border in the status color.

For how to set the roles (Creator, Processor, Reviewer, Receiver), see [Set assignees and dates](https://help.zarms.cloud/en/cards/assignees-and-dates.md). For why a card has four roles instead of one assignee, see [Why cards have four roles and a ball](https://help.zarms.cloud/en/concepts/ball-and-roles.md).

> [!TIP]
>
> In **In review**, the Reviewer sets the card to **Done** if it looks good, or back to **In
> progress** if something needs fixing. Moving it back returns the ball to the Processor. If you
> write what needs fixing in a comment, you can usually settle it in one round.

## Change the status

There are several ways to change the status. Whichever you use, a record of the change is added to the card's comments.

* **Card details**: Choose a status under **Status** on the left, then press **Save changes**. You can change from any status to any other status.
* **Home**: Press **Move to …** on one of your cards. It moves one status forward and saves right away.
* **Kanban**: Drag the card to another column ([Kanban, List, and Timeline](https://help.zarms.cloud/en/boards/views.md)).
* **Card menu**: In Kanban and List, choose **Set to …** from the card's menu.
* **In bulk**: Select several cards and update them together ([Filter and bulk edit](https://help.zarms.cloud/en/boards/filter-and-bulk-edit.md)).

When you change a card from **In progress** to **In review** in the card details, **Hours (actual)** is filled in automatically. For details, see [Set assignees and dates](https://help.zarms.cloud/en/cards/assignees-and-dates.md#hours).

## When a role is empty

When you move a card forward and a role has no assignee, ZARMS handles it like this.

* **The role for the current status is empty**: You, the person who made the change, are put in that role. For example, if you move a card from In review to Done with no Reviewer, you become the Reviewer, and a message at the bottom of the screen tells you so.
* **The role that gets the ball next is empty**: A dialog asks you to choose someone for that role. Choose a person and press **Assign**, or press **Skip** to move on with the role still empty.

Moving a card back to an earlier status or cancelling it doesn't change the assignees.

## Cancelled: work you decided not to do

When you decide to drop a piece of work, set it to **Cancelled**, not Done. Cancelled cards don't count toward the completion rate or the number of overdue cards, so your team's numbers stay true to reality. The card is not deleted, and you can move it back to another status later.

For more about cancelling and how it differs from archiving, see [Done, Cancelled, and Archive](https://help.zarms.cloud/en/cards/finish.md).

## You can rename the statuses

You can change how a status is displayed, for example renaming "In progress" to "Working on it." An admin can do this for the whole team in the [admin console](https://help.zarms.cloud/en/admin/admin-console.md), and you can do it for each board in [board settings](https://help.zarms.cloud/en/boards/settings.md#status-labels). Only the names change. The six stages and the rules for who has the ball stay the same. For why the statuses are fixed, and examples of renaming them, see [Why there are exactly six statuses](https://help.zarms.cloud/en/concepts/fixed-statuses.md).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.